{"id":13,"date":"2024-03-03T08:49:12","date_gmt":"2024-03-03T08:49:12","guid":{"rendered":"https:\/\/vapexyz.com\/?page_id=13"},"modified":"2026-03-07T07:42:53","modified_gmt":"2026-03-07T07:42:53","slug":"restituiri_retururi","status":"publish","type":"page","link":"https:\/\/vapexyz.com\/ro\/refund_returns\/","title":{"rendered":"Politica de rambursare \u0219i returnare"},"content":{"rendered":"<h2 dir=\"auto\">Politica de rambursare \u0219i returnare<\/h2>\r\n<h3 dir=\"auto\"><strong>Se \u00eentoarce:<\/strong><\/h3>\r\n<ul>\r\n<li>\r\n<p class=\"wp-block-paragraph\" dir=\"auto\">Accept\u0103m return\u0103ri ale tuturor produselor NEOPERTE, NEUTILZATE \u0219i NEAMAGINATE \u00een termen de 7 zile de la primire. Ramburs\u0103rile vor fi emise la forma original\u0103 de plat\u0103 dup\u0103 o inspec\u021bie de returnare. V\u0103 rug\u0103m s\u0103 acorda\u021bi 3-5 zile lucr\u0103toare pentru procesare dup\u0103 ce primim articolele. Contacta\u021bi-ne la\u00a0<a href=\"mailto:info@vapexyz.com\" target=\"_blank\" rel=\"noopener\">info@vapexyz.com<\/a>\u00a0pentru asisten\u021b\u0103 la returnare.<\/p>\r\n<\/li>\r\n<li>\r\n<p dir=\"auto\">Pentru retururi se va furniza o etichet\u0103 de expediere, dar v\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 taxele de expediere sunt la discre\u021bia noastr\u0103 \u0219i vor varia de la caz la caz. Aceast\u0103 tax\u0103 va fi dedus\u0103 din totalul ramburs\u0103rii.<\/p>\r\n<\/li>\r\n<li>\r\n<p dir=\"auto\"><em>Not\u0103: Toate dispozitivele de vape sunt NERETURNARE odat\u0103 deschise sau sigiliul rupt.<\/em><\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Garan\u021bie:<\/strong><\/h3>\r\n<ul>\r\n<li>Din cauza naturii produsului, nu accept\u0103m return\u0103ri de produse folosite din motive de igien\u0103 \u0219i siguran\u021b\u0103.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Dispozitive:<\/strong><\/h3>\r\n<ul>\r\n<li>Politica noastr\u0103 include o perioad\u0103 de garan\u021bie de 7 zile de la data livr\u0103rii. Dup\u0103 7 zile, depune\u021bi o cerere de garan\u021bie la produc\u0103tor.<\/li>\r\n<li>Garan\u021bia nu acoper\u0103 uzura, utilizarea necorespunz\u0103toare, deterior\u0103rile accidentale, scurgerile sau componentele externe.<\/li>\r\n<li>Oferim o singur\u0103 \u00eenlocuire sau rambursare la forma de plat\u0103 ini\u021bial\u0103.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Produse de unic\u0103 folosin\u021b\u0103:<\/strong><\/h3>\r\n<ul>\r\n<li>Garan\u021bia pentru vaporii de unic\u0103 folosin\u021b\u0103 este la discre\u021bia noastr\u0103, de la caz la caz.<\/li>\r\n<li>Email\u00a0<a href=\"mailto:info@vapexyz.com\" target=\"_blank\" rel=\"noopener\">info@vapexyz.com<\/a>\u00a0pentru probleme; produsele de unic\u0103 folosin\u021b\u0103 defecte sunt rambursate prin metoda de plat\u0103 ini\u021bial\u0103.<\/li>\r\n<li>Nu oferim schimburi sau \u00eenlocuiri pentru vaporii de unic\u0103 folosin\u021b\u0103.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Aspecte acoperite:<\/strong><\/h3>\r\n<ul>\r\n<li>Mort la sosire, cu autoaprindere, cu scurgeri la sosire.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Neacoperit:<\/strong><\/h3>\r\n<ul>\r\n<li>Arom\u0103, durata de via\u021b\u0103 preconizat\u0103 a vapei.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Articole neacoperite:<\/strong><\/h3>\r\n<ul>\r\n<li>Bobine de \u00eenlocuire, capsule, sticl\u0103, rezervoare, atomizoare, e-juice.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Produse defecte:<\/strong><\/h3>\r\n<ul>\r\n<li>Retururile de produse defecte sunt eligibile pentru \u00eenlocuire \u00een termen de 14 zile de la cump\u0103rare.<\/li>\r\n<li>Clien\u021bii acoper\u0103 toate costurile de transport pentru returnarea produselor defecte, cu excep\u021bia cazului \u00een care acestea sunt primite moarte la sosire.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Articole lips\u0103\/rupte:<\/strong><\/h3>\r\n<ul>\r\n<li>Raporta\u021bi articolele lips\u0103\/rupte \u00een termen de 48 de ore de la primire. Produsele \u0219i accesoriile din sticl\u0103 nu sunt acoperite, cu excep\u021bia cazului \u00een care sunt sparte la sosire.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Anularea comenzii:<\/strong><\/h3>\r\n<ul>\r\n<li>Contacta\u021bi\u00a0<a href=\"mailto:info@vapexyz.com\" target=\"_blank\" rel=\"noopener\">info@vapexyz.com<\/a>\u00a0cu \"Cerere de anulare: Comanda #\" pentru anul\u0103ri.<\/li>\r\n<li>Odat\u0103 expediate, comenzile nu pot fi anulate. Clien\u021bii pot refuza pachetul sau \u00eel pot returna pentru o rambursare.<\/li>\r\n<li>Ramburs\u0103rile se efectueaz\u0103 prin metoda de plat\u0103 ini\u021bial\u0103. \u00cen cazul \u00een care nu este posibil\u0103 rambursarea prin metoda de plat\u0103 ini\u021bial\u0103, se poate emite un credit \u00een magazin.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Pachete pierdute \u0219i furate:<\/strong><\/h3>\r\n<ul>\r\n<li>VapeXYZ nu este responsabil pentru colete pierdute sau furate dup\u0103 confirmarea livr\u0103rii. Reclama\u021biile trebuie f\u0103cute direct la transportatorul de transport.<\/li>\r\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Returns: We accept returns of all UNOPENED, UNUSED, and UNDAMAGED products within 7 days of receipt. Refunds will be issued to the original form of payment after a return inspection. Please allow 3-5 business days for processing once we receive the items. Contact us at\u00a0info@vapexyz.com\u00a0for return assistance. A shipping label will [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vapexyz.com\/ro\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapexyz.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapexyz.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vapexyz.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vapexyz.com\/ro\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/vapexyz.com\/ro\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/vapexyz.com\/ro\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}