{"id":13,"date":"2024-03-03T08:49:12","date_gmt":"2024-03-03T08:49:12","guid":{"rendered":"https:\/\/vapexyz.com\/?page_id=13"},"modified":"2026-10-17T07:04:37","modified_gmt":"2026-10-17T07:04:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vapexyz.com\/cs\/refund_returns\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<h2 dir=\"auto\">Z\u00e1sady vr\u00e1cen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2>\r\n<h3 dir=\"auto\"><strong>Unboxing Video Requirement<\/strong><\/h3>\r\n<p class=\"wp-block-paragraph\">Please record a video when unboxing your order. If any item arrives damaged, missing, or incorrect, contact our customer service with the video as proof and we will gladly help resolve it. Claims submitted without sufficient video evidence may not be processed, and ElfVaping assumes no liability in such cases.<\/p>\r\n<h3 dir=\"auto\"><strong>Vr\u00e1cen\u00ed:<\/strong><\/h3>\r\n<ul>\r\n<li>\r\n<p dir=\"auto\">P\u0159ij\u00edm\u00e1me vr\u00e1cen\u00ed v\u0161ech NEOTEV\u0158EN\u00ddCH, NEPOU\u017dIT\u00ddCH a NEPO\u0160KOZEN\u00ddCH produkt\u016f do 7 dn\u016f od obdr\u017een\u00ed. Po zp\u011btn\u00e9 kontrole budou pen\u00edze vr\u00e1ceny na p\u016fvodn\u00ed zp\u016fsob platby. Po obdr\u017een\u00ed polo\u017eek po\u010dkejte na zpracov\u00e1n\u00ed 3\u20135 pracovn\u00edch dn\u016f. Kontaktujte n\u00e1s na\u00a0<a href=\"mailto:info@vapexyz.com\" target=\"_blank\" rel=\"noopener\">info@vapexyz.com<\/a>\u00a0za pomoc p\u0159i n\u00e1vratu.<\/p>\r\n<\/li>\r\n<li>\r\n<p dir=\"auto\">Pro vr\u00e1cen\u00ed bude poskytnut p\u0159epravn\u00ed \u0161t\u00edtek, ale vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee poplatky za dopravu jsou na na\u0161em uv\u00e1\u017een\u00ed a budou se li\u0161it p\u0159\u00edpad od p\u0159\u00edpadu. Tento poplatek bude ode\u010dten z celkov\u00e9 vr\u00e1cen\u00e9 \u010d\u00e1stky.<\/p>\r\n<\/li>\r\n<li>\r\n<p dir=\"auto\"><em>Pozn\u00e1mka: V\u0161echny vape produkty jsou NEVRATN\u00c9, pokud jsou otev\u0159eny nebo je poru\u0161eno jejich t\u011bsn\u011bn\u00ed.<\/em><\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Z\u00e1ruka:<\/strong><\/h3>\r\n<ul>\r\n<li>Vzhledem k povaze produktu nep\u0159ij\u00edm\u00e1me vr\u00e1cen\u00ed pou\u017eit\u00fdch produkt\u016f z hygienick\u00fdch a bezpe\u010dnostn\u00edch d\u016fvod\u016f.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Za\u0159\u00edzen\u00ed:<\/strong><\/h3>\r\n<ul>\r\n<li>Na\u0161e politika zahrnuje 7denn\u00ed z\u00e1ru\u010dn\u00ed dobu od data dod\u00e1n\u00ed. Po 7 dnech podejte reklamaci u v\u00fdrobce.<\/li>\r\n<li>Z\u00e1ruka se nevztahuje na opot\u0159eben\u00ed, nespr\u00e1vn\u00e9 pou\u017eit\u00ed, n\u00e1hodn\u00e9 po\u0161kozen\u00ed, net\u011bsnost nebo vn\u011bj\u0161\u00ed sou\u010d\u00e1sti.<\/li>\r\n<li>Nab\u00edz\u00edme jednor\u00e1zovou v\u00fdm\u011bnu nebo vr\u00e1cen\u00ed pen\u011bz na p\u016fvodn\u00ed zp\u016fsob platby.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Jednor\u00e1zov\u00e9:<\/strong><\/h3>\r\n<ul>\r\n<li>Z\u00e1ruka na jednor\u00e1zov\u00e9 v\u00fdpary je na na\u0161em uv\u00e1\u017een\u00ed p\u0159\u00edpad od p\u0159\u00edpadu.<\/li>\r\n<li>E-mailem\u00a0<a href=\"mailto:info@vapexyz.com\" target=\"_blank\" rel=\"noopener\">info@vapexyz.com<\/a>\u00a0pro z\u00e1le\u017eitosti; vadn\u00e9 jednor\u00e1zov\u00e9 polo\u017eky obdr\u017e\u00ed n\u00e1hradu p\u016fvodn\u00ed platebn\u00ed metodou.<\/li>\r\n<li>Nenab\u00edz\u00edme v\u00fdm\u011bny ani n\u00e1hrady za jednor\u00e1zov\u00e9 v\u00fdpary.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Pokryt\u00e9 probl\u00e9my:<\/strong><\/h3>\r\n<ul>\r\n<li>Mrtv\u00fd p\u0159i p\u0159\u00edjezdu, automatick\u00e9 odpalov\u00e1n\u00ed, \u00fanik p\u0159i p\u0159\u00edjezdu.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Nepokryt\u00e9:<\/strong><\/h3>\r\n<ul>\r\n<li>Chu\u0165, p\u0159edpokl\u00e1dan\u00e1 \u017eivotnost vapu.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Nekryt\u00e9 polo\u017eky:<\/strong><\/h3>\r\n<ul>\r\n<li>N\u00e1hradn\u00ed spir\u00e1lky, pody, skla, tanky, atomiz\u00e9ry, e-d\u017eusy.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Vadn\u00e9 produkty:<\/strong><\/h3>\r\n<ul>\r\n<li>Vr\u00e1cen\u00ed vadn\u00fdch produkt\u016f m\u00e1 n\u00e1rok na v\u00fdm\u011bnu do 14 dn\u016f od n\u00e1kupu.<\/li>\r\n<li>Z\u00e1kazn\u00edci hrad\u00ed ve\u0161ker\u00e9 p\u0159epravn\u00ed n\u00e1klady za vr\u00e1cen\u00ed vadn\u00e9ho produktu, pokud nebyl p\u0159ijat mrtv\u00fd p\u0159i p\u0159\u00edjezdu.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Chyb\u011bj\u00edc\u00ed\/rozbit\u00e9 polo\u017eky:<\/strong><\/h3>\r\n<ul>\r\n<li>Chyb\u011bj\u00edc\u00ed\/rozbit\u00e9 polo\u017eky nahlaste do 48 hodin od obdr\u017een\u00ed. Sklen\u011bn\u00e9 v\u00fdrobky a p\u0159\u00edslu\u0161enstv\u00ed nejsou kryty, pokud se nerozbij\u00ed p\u0159i p\u0159\u00edjezdu.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Zru\u0161en\u00ed objedn\u00e1vky:<\/strong><\/h3>\r\n<ul>\r\n<li>Kontakt\u00a0<a href=\"mailto:info@vapexyz.com\" target=\"_blank\" rel=\"noopener\">info@vapexyz.com<\/a>\u00a0s \u201ePo\u017eadavek na zru\u0161en\u00ed: Objedn\u00e1vka #\u201c pro zru\u0161en\u00ed.<\/li>\r\n<li>Po odesl\u00e1n\u00ed ji\u017e objedn\u00e1vky nelze zru\u0161it. Z\u00e1kazn\u00edci mohou bal\u00ed\u010dek odm\u00edtnout nebo jej vr\u00e1tit za \u00fa\u010delem vr\u00e1cen\u00ed pen\u011bz.<\/li>\r\n<li>Vr\u00e1cen\u00ed pen\u011bz se prov\u00e1d\u00ed p\u016fvodn\u00edm zp\u016fsobem platby. Kredit obchodu m\u016f\u017ee b\u00fdt vyd\u00e1n, pokud vr\u00e1cen\u00ed pen\u011bz na p\u016fvodn\u00ed platebn\u00ed metodu nen\u00ed mo\u017en\u00e9.<\/li>\r\n<\/ul>\r\n<h3 dir=\"auto\"><strong>Ztracen\u00e9 a odcizen\u00e9 bal\u00ed\u010dky:<\/strong><\/h3>\r\n<ul>\r\n<li>VapeXYZ nenese odpov\u011bdnost za ztracen\u00e9 nebo odcizen\u00e9 bal\u00ed\u010dky po potvrzen\u00ed doru\u010den\u00ed. Reklamace mus\u00ed b\u00fdt uplatn\u011bna p\u0159\u00edmo u p\u0159epravce.<\/li>\r\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Unboxing Video Requirement Please record a video when unboxing your order. If any item arrives damaged, missing, or incorrect, contact our customer service with the video as proof and we will gladly help resolve it. Claims submitted without sufficient video evidence may not be processed, and ElfVaping assumes no liability in [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/vapexyz.com\/cs\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vapexyz.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vapexyz.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vapexyz.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vapexyz.com\/cs\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/vapexyz.com\/cs\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/vapexyz.com\/cs\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}